Refund and Returns Policy

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Returns

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at ondeoelectroniclimited@outlook.com.

Shipping

To return your product, you should mail your product to: UNIT 1002 10/F PERFECT COMMERCIAL BUILDING 20 AUSTIN AVENUE TSIM SHA TSUI KL HK.

You will be responsible for paying for your own shipping costs for returning your item.